Shipping policy
Thank you for shopping with EVLO. We are committed to delivering your order quickly, safely, and reliably.
📦 Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation message once your order has been shipped.
🚚 Delivery Time
Estimated delivery times:
- Major Cities: 2–4 business days
-
Other Cities & Remote Areas: 3–6 business days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen delays.
💰 Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- We may offer Free Shipping promotions from time to time.
💵 Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
- Please ensure someone is available at the delivery address.
- Orders may be confirmed via call or SMS before dispatch.
- Failure to respond to confirmation may result in order cancellation.
📍 Incorrect Address
Please provide accurate shipping details.
EVLO is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.
📦 Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 24 hours of delivery
- Share clear photos and your order number
- We will assist you as quickly as possible
⚠️ Delivery Delays
We are not responsible for delays caused by:
- Courier company issues
- Natural disasters or weather conditions
- Public holidays
- Situations beyond our control
📞 Contact Us
If you have any shipping-related questions:
📧 Contact.evloshop@gmail.com
📞 +92 326 9057600
We’re here to help and ensure your shopping experience with EVLO is smooth and reliable.